OFFICIAL PRIVACY POLICY

Miminbet Privacy Policy – Member Personal Data Protection

At miminbet, your privacy is not just an empty promise β€” it is at the core of the trust you place in us. This document transparently explains how we collect, use, store, and protect your personal data at all times.

Updated: January 2026

Why Your Data Is Safe with miminbet

We invest in best-in-class security infrastructure so that every piece of information you entrust to us is protected at all times.

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256-bit SSL encryption

All data transmitted between your device and miminbet's servers is protected by 256-bit SSL encryption β€” the same standard used by major banking institutions in Malaysia.

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No Sale of Data to Third Parties

MiminBet never sells, rents, or discloses your personal information to any third party for marketing or commercial purposes without your explicit consent.

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Malaysia PDPA Compliance

Our privacy policy is structured in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a local user are fully respected.

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Full Transparency

We clearly explain every type of data we collect, its purpose, and how long it is retained. No hidden terms or unclear practices.

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Control Is in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. Our team will process your request within 14 working days.

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Data Breach Notification

In the event of a security breach involving your data, miminbet will notify you within 72 hours via your registered email along with immediate action steps.

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Information We Collect

To provide the best service to miminbet members, we need to collect certain types of personal information. Every piece of data we collect has a clear purpose, and we do not collect any information that is unnecessary for the operation of the platform.

Information You Provide Directly

  • Registration information: Full name, date of birth, identification card number (MyKad), email address, phone number, and residential address.
  • Identity verification documents (KYC): A copy of your MyKad or passport, proof of address, and documents for the payment method used.
  • Financial information: Bank account details, e-wallet account numbers, and records of deposit and withdrawal transactions.
  • Support communications: Any messages, complaints, or enquiries you send to our support team via Live Chat or email.
  • Account preferences: Language settings, notification preferences, and other profile information you update yourself.

Automatically Collected Information

When you use the miminbet platform, our system automatically records the following technical information to ensure a smooth and secure user experience:

  • IP address and geolocation data (state/country only, not precise coordinates).
  • Type and version of web browser or mobile application used.
  • Device operating system, screen resolution, and device identifier.
  • Session times and duration, pages visited, and navigation patterns.
  • Game activity logs including game type, wagering amounts, and results.
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MiminBet never collects credit/debit card numbers directly. All financial transactions are processed through recognised third-party payment gateways that comply with PCI DSS standards.
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How We Use Your Data

All information we collect is used solely for the purposes stated below. miminbet is committed to ensuring your data is not used beyond the scope you agreed to at the time of registration.

Purpose of Use Data Type Legal Basis
Account management and maintenance Registration information Contract performance
Deposit & withdrawal processing Financial information Contract performance
Identity verification (KYC/AML) Identification documents Legal obligations
Customer Support Support communications Legitimate interests
Platform improvement & analytics Technical & activity data Legitimate interests
Sending promotions & offers (with consent) Email, phone Consent
Fraud prevention & security Technical data, IP logs Legitimate interests

You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawal of consent will not affect any data processing carried out prior to the withdrawal date.

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Legal Basis for Data Processing

MiminBet processes your personal data on solid legal grounds in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure every instance of data processing has a valid and transparent justification.

Four Core Principles

  • Contract performance: Processing required to fulfil the service agreement between you and MiminBet, including account management and financial transactions.
  • Legal obligations: Processing required to comply with anti-money laundering (AML) laws, financial reporting obligations, and KYC procedures mandated by the relevant authorities.
  • Legitimate interests: Processing for platform security, fraud prevention, internal analytics, and service improvement purposes β€” where our interests do not override your fundamental privacy rights.
  • Consent: For marketing communications, personalised offers, and any processing not covered by the three bases above. You have the right to withdraw this consent at any time.
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We never use "legitimate interests" as a justification to override your fundamental privacy rights. Every data processing decision is carefully assessed through a rigorous balancing of interests test.
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Data Sharing with Third Parties

MiminBet does not sell your personal data to any party. However, there are limited situations where we need to share certain information with carefully selected third parties to enable us to provide you with the full service.

Third Parties with Limited Access

  • Payment service provider: To securely process your deposits and withdrawals. They receive only the minimum information required for the transaction.
  • KYC service provider: An accredited identity verification platform that helps us authenticate your documents in compliance with legal requirements.
  • Cloud hosting service provider: Our servers and data infrastructure are managed by certified cloud providers that comply with international security standards.
  • Customer support service provider: The live chat platform we use to provide 24/7 support to our members.
  • Legal authorities: We will disclose required information to the relevant authorities when mandated by law or court order.

All third parties working with miminbet are bound by strict data protection agreements. They are strictly prohibited from using your data for any purpose other than what is specified in those agreements.

International Data Transfers

In cases where your data needs to be transferred outside Malaysia (for example, for international cloud services), we ensure an equivalent or higher level of data protection is maintained through appropriate data transfer agreements and recognised safeguard mechanisms.

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Data Retention Period and Deletion

MiminBet retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations. We apply a "minimum retention" principle in our data management.

Data Retention Schedule

Data Type Retention Period Justification
Registration information & profile Throughout the active account period + 5 years AML legal requirements
Financial transaction records 7 years after transaction Statutory reporting requirements
KYC Documents 5 years after account closure AML compliance obligations
Game activity logs 2 years after session Dispute resolution
Support communication records 3 years after interaction Legitimate interests & quality control
Marketing data (with consent) Until consent is withdrawn Consent

Once the retention period ends, your personal data will be permanently deleted or fully anonymised so it can no longer be linked to your identity. This deletion process is carried out automatically through our internal data management system.

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Cookies and Tracking Technologies

The miminbet platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how members interact with our platform.

Types of Cookies We Use

  • Essential Cookies (required): Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform usability.
  • Functional Cookies: Stores your preferences such as language, display settings, and game choices to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand aggregate platform usage patterns (without identifying individuals) so we can improve our services.
  • Performance Cookies: Monitors page response times and identifies technical issues to keep the platform running smoothly at all times.

Managing Your Cookies

You can manage or disable cookies through your web browser settings at any time. However, please note that disabling essential cookies may affect certain functions of the MiminBet platform, including potential issues with the login process and your game session management.

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MiminBet does not use third-party cookies for affiliate advertising purposes across other websites. Cookies used are solely for the operation and improvement of our platform.
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Our Data Security Measures

MiminBet continuously invests in the latest security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security approach is layered and comprehensive.

Technical Protection Layers

  • Data-in-transit encryption using TLS 1.3 and 256-bit SSL.
  • Data-at-rest encryption for all sensitive databases.
  • Role-Based Access Control ensuring that only authorised personnel can access your data.
  • Real-time threat monitoring and automated intrusion detection systems.
  • Penetration testing carried out periodically by independent security experts.
  • Encrypted data backups stored at separate locations for disaster recovery.

Organisational Measures

  • All miminbet staff who handle personal data receive mandatory and regular data protection training.
  • A strict Non-Disclosure Agreement (NDA) is signed by all employees and contractors.
  • Internal security audits are conducted every quarter.
  • A clear and tested incident response procedure to promptly address any data breaches.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We therefore also encourage you to take personal protective measures such as using a strong and unique password and enabling Two-Factor Authentication (2FA) on your account.

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Your Rights as a Data Owner

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by miminbet. We fully respect these rights and will process every request with due seriousness.

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Right of Access Receive a copy of all your personal data we hold within 14 working days.
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Right to Rectification Correct any inaccurate or incomplete data in our records.
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Right to Erasure Request deletion of your personal data when it is no longer needed, subject to legal obligations.
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Right to Restriction Restrict the processing of your data in certain situations while we investigate your request.
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Right to Data Portability Receive your personal data in a structured, machine-readable format for transfer to another platform.
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Right to Object Object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the rights above, please contact our Data Protection Officer by email at [email protected] with the subject line "Personal Data Rights Request". We will acknowledge receipt of your request within 3 business days and resolve it within 14 business days.

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Children's Data Protection

The miminbet platform is exclusively for users aged 18 and above. We do not intentionally collect, store, or process any personal data from individuals under the age of 18.

All registrants are required to confirm that they are at least 18 years of age during the registration process. Our KYC process also serves as an additional verification layer to ensure no minors can access our platform.

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If we discover that a child's personal data has been collected without the knowledge and consent of a parent or legal guardian, we will immediately delete that data and close the account in question. If you become aware of such a situation, please contact us right away.
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Changes to This Privacy Policy

MiminBet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform developments. We are committed to notifying you of any significant changes.

How We Communicate Changes

  • In-app or platform notification when you log in for the first time after an update.
  • Email to the registered address for significant changes or those affecting your rights.
  • An up-to-date "Last Updated" date is displayed at the top of this page.

Continued use of the MiminBet platform after the effective date of any changes to this Privacy Policy will be considered your acceptance of the updated version. If you do not agree with the changes, you have the right to close your account and request data deletion by contacting our support team.

We recommend you review this page at least once every six months to ensure you are always informed of how we protect your privacy.

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Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding how miminbet handles your personal data, we encourage you to contact us directly. We are committed to providing clear and satisfactory responses to every privacy enquiry.

MiminBet Data Protection Officer
Email: [email protected]
Email Subject: Privacy / Personal Data Requests
Live Chat: Available 24 hours a day, 7 days a week
Response Time: Within 3 working days (email) or within minutes (Live Chat)

For more information about your rights and responsibilities as a miminbet member, please also refer to our Terms and Conditions, Responsible Gaming, and FAQ us.

πŸ” Your Privacy Protected, Game with Peace of Mind!

With world-class data protection and bank-grade encryption, you can focus on entertainment without worrying about the security of your personal information with miminbet.

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